ATTENTION: Effective 10/1/2024 this website will be deactivated. Users and/or Policyholders can obtain service or make changes to their AAA policies at AAA.com. For questions, please contact us at 1-888-929-4222.

Privacy Policy

What information do we collect?

We collect information from you when you fill out a form on our site.

When filling out a claims and or inquiry form, you will be asked to enter your name and email address. You may however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:


  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you access your personal information.

Do we use cookies?

We do not use cookies.

Do we disclose information to outside companies?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Online Privacy Policy

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit out Terms and Conditions section establishing the use, disclaimer, and limitations of liability governing the use of our website at: http://www.acicf.com/terms.aspx

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below:

Auto Club Insurance Company of Florida
Auto Club South Insurance Company

9125 Henderson Rd
Tampa, FL 33634

Email: ACICF-Agency.Support@acg.aaa.com
Phone: 800.289.1325